Privacy Policy

At Optiled, we value your privacy and the protection of your personal information. This Privacy Policy has been created to inform you about how we collect, use and protect your personal information when you use our e-commerce site specializing in the sale of horticultural LED lights for plant cultivation. We encourage you to read this policy carefully to understand how we process your information and what your privacy rights are.

1. Collection of Personal Information

When you use our site and conduct transactions, we may collect the following personally identifiable information:

• Identification information: name, email address, phone number, shipping address, billing information.
• Payment Information: banking information, credit card information. Please note that we do not store payment information. It is securely processed by our payment service providers.

We collect this information when you create an account, place an order, subscribe to our newsletter, participate in surveys, or otherwise interact with our site.

2. Use of Information

The personal information we collect is used for the following purposes:

• Fulfilling your orders, including delivery and tracking of products you have purchased.
• Communicate with you regarding your order, product updates, promotional offers and relevant information.
• Personalize your experience on our site by offering products and recommendations tailored to your interests.
• Improve our services, our site and our customer relationships by analyzing data and statistics.

3. Data Sharing

We do not sell or rent your personal information to third parties for their marketing purposes. However, it may be necessary to share your information in the following cases:

• Third party service providers: We may share your information with third-party service providers who help us perform certain business functions, such as product delivery, payment processing, website hosting, data analysis, etc. These service providers have access to your information only as necessary to perform their functions and are required to protect and use it in accordance with our Privacy Policy.
• Legal Compliance: We may disclose your personal information if we are legally required to do so, for example, in response to a request by a governmental authority or in connection with legal proceedings.

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, misuse, disclosure or destruction. We use technical and organizational measures such as data encryption, firewalls, security protocols and access controls to protect your data.

5. Cookies and Similar Technologies

We use cookies and similar technologies on our site to enhance your user experience, personalize content, analyze site trends, and deliver content to you.

personalize content, analyze site trends and performance, and provide social media features.

Some cookies are essential to the operation of the Site, while others are optional and require your prior consent. Cookies can be disabled or deleted by changing your browser settings, but please note that this may affect some of the functionality of our site.

6. Your privacy rights

You have certain rights with respect to your personal information. These rights may include :

• The right to access the personal information we hold about you.
• The right to rectification if you believe that your information is inaccurate or incomplete.
• The right to have your personal data erased in certain circumstances.
• The right to restrict the processing of your personal data in certain circumstances.
• The right to object to the processing of your personal data unless we can demonstrate legitimate grounds overriding your interests, rights and freedoms.

If you wish to exercise any of these rights, please contact us at the address set out at the end of this Privacy Policy. We will do our best to respond to your request as soon as possible.

7. Data Retention

We will only keep your personal information for as long as is necessary for the purposes for which it was collected and in accordance with our legal obligations. When we no longer need your information, we will securely delete it or make it anonymous.

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices and to comply with legal requirements. We encourage you to review this policy periodically to stay informed of any changes.

If you have any questions, concerns, or requests regarding our Privacy Policy or the processing of your personal information, please contact us at info@optiled.shop.

Thank you for placing your trust in Optiled. We are committed to protecting your personal information and respecting your privacy when using our e-commerce site.

The Optiled Team